Guest Services Leader
Pilot Company•Hagerstown, MD
•$17 - $27
About The Position
Guest Services Leaders supervise employees and oversee general store operations. The ideal candidate provides excellent customer service and responds to customer needs, is self-motivated, and assists managers with tasks needed to keep facilities well-maintained and operating smoothly. The role requires knowledge of store operations and Pilot Flying J’s commitment to quality and customer service.
Requirements
- Previous experience or working knowledge of retail operations.
- Excellent customer service skills and the ability to help maintain a customer-focused culture.
- Proficiency with a calculator, computer, and other equipment.
- Ability to work as part of a team and interact with hourly team members, customers, vendors, and corporate representatives.
- Ability to work a flexible schedule that includes nights, days, weekends, and holidays.
- Background check required.
Responsibilities
- Supervise employees and general store operations.
- Respond to customer needs and provide excellent customer service.
- Assist managers with tasks needed to keep facilities well-maintained and running smoothly.
- Support the store’s commitment to quality and customer service.
Benefits
- Fuel discount
- Nation-wide medical, dental, and vision plans
- 401(k)
- Flexible spending accounts
- Adoption assistance
- Tuition reimbursement
- Flexible schedule
- Weekly pay
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
