Guest Services Leader

Pilot Company • Alsip, IL

2d

About The Position

Shift Leaders supervise employees and the general operations of the store. The role requires excellent customer service to respond to customer needs, self-motivation, and readiness to assist managers with tasks that keep facilities well-maintained and running smoothly. The successful candidate should know store operations and understand Pilot Flying J’s commitment to quality and customer service.

Requirements

• Previous experience or working knowledge of retail operations.
• Excellent customer service skills and the ability to help maintain a customer-focused culture.
• Proficiency with a calculator, computer, and other equipment.
• Ability to work as part of a team and interact with hourly team members, customers, vendors, and corporate representatives.
• Ability to work a flexible schedule that includes nights, days, weekends, and holidays.
• Background check required.

Responsibilities

• Supervise employees and general store operations.
• Respond to customer needs and help maintain a customer-focused culture.
• Assist managers with tasks needed to keep facilities well-maintained and operating smoothly.

Benefits

• Fuel discount nationwide
• Medical plan
• Dental insurance
• Vision insurance
• 401(k)
• Flexible spending accounts
• Adoption assistance
• Tuition reimbursement
• Flexible schedule
• Weekly pay

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed