Guest Services Leader

Pilot Company • Toledo, OH

6d

About The Position

Shift Leaders supervise employees and oversee general store operations. The role calls for excellent customer service, self-motivation, and readiness to assist managers with tasks needed to keep facilities well-maintained and running smoothly. The Guest Services Leader should be knowledgeable about store operations and Pilot Flying J’s commitment to quality and customer service.

Requirements

• Previous experience or working knowledge of retail operations.
• Excellent customer service skills.
• Proficiency with a calculator, computer, and other equipment.
• Ability to work as part of a team and interact with people at different organizational levels.
• Ability to work a flexible schedule that includes nights, days, weekends, and holidays.
• Background check required.

Responsibilities

• Supervise employees and general store operations.
• Respond to customer needs and help maintain a customer-focused culture.
• Assist managers with tasks required to keep facilities well-maintained and running smoothly.
• Work with hourly team members, customers, vendors, and corporate representatives.

Benefits

• Nation-wide Medical Plan
• Dental and Vision
• 401(k)
• Flexible Spending Accounts
• Adoption Assistance
• Tuition Reimbursement
• Flexible Schedule
• Weekly Pay
• Fuel Discount

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed