Guest Services Leader

Pilot Company • Falfurrias, TX

4d • $13 - $19

About The Position

Shift Leaders supervise employees and oversee general store operations. The role calls for excellent customer service and the ability to respond to customer needs. The person in this position is self-motivated and assists managers with tasks needed to keep facilities well-maintained and running smoothly. They are knowledgeable about store operations and Pilot Flying J’s commitment to quality and customer service.

Starting pay is $13.44–$19.49 per hour.

Requirements

• Previous experience or working knowledge of retail operations.
• Excellent customer service skills and the ability to help maintain a customer-focused culture.
• Proficiency with a calculator, computer, and other equipment.
• Ability to work as part of a team and interact with hourly team members, customers, vendors, and corporate representatives.
• Ability to work a flexible schedule of nights, days, weekends, and holidays.
• Background check required.

Responsibilities

• Supervise employees and general store operations.
• Respond to customer needs and provide excellent customer service.
• Assist managers with tasks needed to keep facilities well-maintained and running smoothly.

Benefits

• Fuel discount
• Nation-wide medical plan
• Dental and vision coverage
• 401(k)
• Flexible spending accounts
• Adoption assistance
• Tuition reimbursement
• Flexible schedule
• Weekly pay

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed