Guest Services Attendant

Vail Resorts•Kirkwood, MO

3d•Onsite

About The Position

You are the face of the guest experience as you skillfully greet and direct guests at our resorts. You are responsible for the safe, friendly, and efficient experience of our guests from our base areas, restaurant locations, and ticket offices. Join us in creating the Experience of a Lifetime!

Requirements

Ability to stay enthusiastic and perform well when busy
Ability to work outside, on your feet, in all weather conditions for long periods of time
Ability to work weekends and holidays
At least 18 years of age

Nice To Haves

Previous guest service experience preferred
A Guest Services Attendant team member is a flexible employee who often works across multiple departments and in various roles to support the one resort mentality which could include one of the following: Mountain Activities Retail Rental operations Food and Beverage Support Ticket sales or scanning Lift Operations Base Area Operations

Responsibilities

Meet and greet guests while displaying positive guest service.
Commit to guest satisfaction and assume responsibility for guest care and solving problem
Answer guest questions by becoming a resort operations and services expert.
Assist other departments as needed, including ticket scanning, ticket sales, activities operations.
Clearing the base area may be a part of your role
Other duties as assigned