Guest Services Attendant

Silver Cliff Ranch Conference Center and Camp•Nathrop, CO

3d•$15 - $16•Onsite

About The Position

The Guest Services Attendant is responsible for the prompt, efficient, and courteous service of guests during their stay. They are also responsible for ensuring our amenities (gymnasium, hot springs-fed pool, and Opera House meeting space) are safe, clean, and welcoming for guests. This role involves a variety of tasks to ensure a positive experience for all visitors to Silver Cliff Ranch.

Requirements

Ability to work on a team, relate and work well with others.
Must be a self-starter and be able to do their job without constant, direct supervision.
Ability to accept guidance, direction, and supervision.
Proficiency in the safe and proper use of cleaning equipment and tools.
Ability to lift and carry at least 50 pounds including unloading food, supplies, and equipment as needed.
Visual and auditory ability to identify and respond to environmental and other hazards of the site and facilities and guest behavior.
Ability to provide First Aid and to assist guests in an emergency once certified.
Pass a pre-employment drug screen and random drug screens throughout employment.
Provide proof of work eligibility status upon request.
Pass a pre-employment and biennial criminal background checks.
Demonstrate the ability to: Respond sensitively and competently to the service population’s cultural and socio-economic characteristics.
Demonstrate the ability to: Communicate effectively in writing and verbally in English and perform simple arithmetic calculations.
Demonstrate the ability to: Provide excellent customer service using organizational and planning skills.
Demonstrate the ability to: Maintain the highest standard of personal hygiene.
Demonstrate the ability to: Work in a fast-paced environment and always maintain emotional control and professional composure.
Demonstrate the ability to: Maintain computer literacy required meet the responsibilities of the position
Demonstrate the ability to: Work effectively both independently and as a member of a multidisciplinary team.
Willingness to learn and demonstrate a working knowledge of Silver Cliff Ranch policies and procedures.
Maintain Silver Cliff Ranch professional and ethical standards including demonstrating respect for staff, children, and community members and always complying with required dress code.
Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

Nice To Haves

Previous hospitality, retail, or service experience preferred.

Responsibilities

Lifeguard between two and four hours per day at the pool for groups with children and youth.
Ensure bathhouses and pool deck are safe and clean with daily checks.
Assist in keeping the amenities clean throughout the summer.
Open up and close the gift and snack shops as requested by groups.
Keep the game rooms well-supplied, clean, and organized.
Complete the cleaning of all the main spaces (gym, pool, Opera House, and outdoor spaces) after groups leave and then assist with cabin cleaning as needed.
Complete daily campus checks to ensure grounds are safe and free of hazards.
Be on call for guest needs in the evening.
Set up tables and chairs for groups as requested.
Complete minor maintenance tasks like unclogging toilets, opening doors for guests, changing light bulbs, and other guest requests.
Complete daily groundskeeping tasks and trash removal from gathering spaces.
Assist with meal service for large groups.
Execute other duties assigned by the Deputy Executive Director.