Guest Services Attendant (Part-Time)

Imagine Children's Museum•Everett, WA

7d•Onsite

About The Position

The Guest Services Attendant is responsible for providing friendly and outstanding customer service to ensure guests have an engaging and immersive visitor experience. This role involves daily interaction with guests, answering questions, assisting with Museum directions, processing payments for admissions and memberships, and providing general support to the guests and the Guest Services team.

Requirements

Enthusiastic and energetic personality that enjoys working with adults and children.
Flexible schedule
Ability to be flexible and work in an evolving environment.
Ability to work as a committed team player.
Create an environment where positive thinking and attitudes are valued and expected.
Commitment to Imagine Children’s Museum Core Values
Minimum 2 years customer service experience preferred.
Experience working in a retail setting.
Computer skills using Word and Excel desired
High level of public contact.
Regularly required to stand and walk for long periods of time, climb ladders and stairs.
Occasionally lift and or move up to 30 pounds.
Speak and hear sufficiently to communicate clearly in person, over the telephone, and in small groups.
Mental stamina for problem solving and dealing with stressful situations; prioritizing multiple tasks; interpreting and applying oral/written instructions.
Ability to bend, carry, reach to the side, front and overhead, push, pull, walk, stand, twist and squat, grab, squeeze are repetitive motions required of the position.
Occasionally exposed to outdoor elements including high and low temperatures, precipitation, and wind.
Regularly exposed to moderate noise in and around exhibits.
Occasionally exposed to small and/or enclosed spaces.

Responsibilities

Provide outstanding customer service to Museum visitors
Orient guests to the Museum, answer questions, process payments for admissions, memberships and Museum Store
Actively promote Museum memberships and provide membership information
Provide up-to-date information on Museum programs, events, activities
Interact and engage visitors
Prepare exhibits for opening and closing
Maintain clean and safe exhibits and visitor areas
Participate in special events and required staff meetings
Be available for evening and weekend work
Maintain neat and professional appearance in accordance with Employee Handbook
Assist with after-hour events as assigned
Other duties as assigned