Guest Services Associate - Per Diem (varied shift) CMC

Atlantic Health System•Pequannock Township, NJ

5d•Onsite

About The Position

Atlantic Health Chilton Medical Center is seeking Per Diem Guest Services Associates working varied shifts between the hours of 8:00 AM - 10:00 PM including every other weekend. The starting rate is $20.83/hr. This role is crucial for creating a welcoming first impression for all visitors, ensuring a safe and informative environment.

Requirements

HS Diploma or GED equivalent required.
Must be able to read, write and speak English.
Candidate must possess strong communication, interpersonal and de-escalation skills.
Must be able to stand for extended periods and remain attentive to visitor needs. (Frequent walking, standing).
Must be able to lift, push, pull up to 50lbs including but not limited to pushing wheelchairs.
Excellent problem-solving and multitasking abilities a must.

Nice To Haves

0-3 years of Customer Service experience preferred.
Retail experienced preferred.
Bilingual preferred.

Responsibilities

Courteously greets everyone requesting to enter the facility, acts as the first point of contact and creates first impression on the visitors.
Collects required identification and follows screening protocols.
Documents according to CDC Guidelines.
Provides direction, guidance, and information pertaining to the facility.
Handles and routes all incoming phone calls/mails.
Supports other administrative staff with support overflow work, including word processing, data entry and internet research tasks.
Must be able to manage multiple inquiries in a calm and professional manner.
Able to multitask and be flexible with facilitating inquiries for patients, visitors, and family members.
Performs other related duties as assigned.

Benefits

Medical, Dental, Vision, Prescription Coverage (22.5 hours per week or above for full-time and part-time team members)
Life & AD&D Insurance.
Short-Term and Long-Term Disability (with options to supplement)
403(b) Retirement Plan: Employer match, additional non-elective contribution
PTO & Paid Sick Leave
Tuition Assistance, Advancement & Academic Advising
Parental, Adoption, Surrogacy Leave
Backup and On-Site Childcare
Well-Being Rewards
Employee Assistance Program (EAP)
Fertility Benefits, Healthy Pregnancy Program
Flexible Spending & Commuter Accounts
Pet, Home & Auto, Identity Theft and Legal Insurance