Guest Services Associate
Wesley Willows•Rockford, IL
•$15 - $18•Onsite
About The Position
Serve as the welcoming face for residents, guests, and staff. This role involves answering phones, providing professional clerical support such as copying, scanning, mail, and package handling. You will also track visitor arrivals and departures, notify appropriate departments, generate nameplates, submit work orders, and retrieve mail. Additionally, you will support multiple departments with administrative duties, follow emergency protocols, and maintain a polished, confidential, and respectful demeanor.
Requirements
- High school diploma or equivalent (required)
- Computer proficiency and strong communication skills, both verbal and written (required)
- Must be at least 18 years of age or older (required)
Nice To Haves
- Minimum of one year of customer service or administrative experience (preferred)
Responsibilities
- Serve as the welcoming face for residents, guests, and staff
- Answer phones and provide professional clerical support (copying, scanning, mail, packages)
- Track visitor arrivals and departures and notify appropriate departments
- Generate nameplates, submit work orders, and retrieve mail
- Support multiple departments with administrative duties
- Follow emergency protocols and maintain a polished, confidential, and respectful demeanor
Benefits
- Medical Insurance
- Dental Insurance
- Vision Insurance
- Flexible Spending Accounts
- 403(b) Retirement Plan with Employer Match
- Life/AD&D Insurance
- Short- & Long-Term Disability
- Accident, Critical Illness, and Hospital Indemnity Insurance
- Mail Order Pharmacy
- Telemedicine
- Wellness Programs
- Employee Assistance Program
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
Upload and Match Resume
What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
