Guest Services Associate
Wesley Willows•Rockford, IL
•Onsite
About The Position
This is an opportunity to make a difference in the lives of others. The Guest Services Associate role offers competitive pay, a flexible schedule with varied nights and weekends, and a supportive team environment. We value our team members and provide a quick hiring process with a response expected within 48 hours.
Requirements
- High school diploma or equivalent
- 1+ year of administrative, receptionist, or clerical experience
- Strong computer skills including: Microsoft Office (Word, Excel, Outlook), Google Workspace, Email, data entry, and office systems
- Ability to learn new software quickly
- Strong communication and organizational skills
- Applicants for this position must be able to produce a negative drug test.
- Applicants may be subject to a background check.
- Verification of work authorization
Nice To Haves
- Credit given for experience
Responsibilities
- Welcome residents, guests, and staff professionally
- Answer phones and provide clerical support, including scanning, copying, mail, and packages
- Use Microsoft Office, Google Workspace, Outlook, and other computer systems for daily operations
- Track visitors, submit work orders, create nameplates, and maintain records
- Support departments with administrative and technology-related tasks
- Maintain confidentiality and follow emergency procedures
Benefits
- Medical Insurance
- Dental Insurance
- Vision Insurance
- Flexible Spending Accounts
- 403(b) Retirement Plan with Employer Match
- Life/AD&D Insurance
- Short- & Long-Term Disability
- Accident, Critical Illness, and Hospital Indemnity Insurance
- Mail Order Pharmacy
- Telemedicine
- Wellness Programs
- Employee Assistance Program
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
