Guest Services Associate

Hotel Pommier Careers • Chariton, IA

1d • Onsite

About The Position

Join an independent (not a lame chain) and family owned hotel that appreciates you! We combine small town hospitality with seamless technology to humanize travel. Hotel Pommier is a fun and relaxed spot with fresh management and an opportunity to advance. We are looking to add only awesome folks to our growing team: Competitive pay, snackies & performance incentives!

Requirements

• I can work independently for shifts ranging from from 5am-9PM (chat with us about open shifts!)
• I am able to work weekends and holidays, with flexibility to pick up additional shifts
• I can uphold our Team Values (Reliable, Lead by Example, Personable, Integrity, Never Settle)
• I am friendly and customer focused with a passion for delivering an awesome guest experience
• I am computer savvy and have a get er' done problem solver
• I have great attention to detail and a passion for keeping everything clean and tidy!
• I have a strong work ethic and am a reliable team player
• I can lift at least 25 pounds

Nice To Haves

• Previous hotel experience
• ServSafe Certification

Responsibilities

• Promptly respond to any guest requests (phone, email, text, in-person, etc.)
• Manage daily reservations (guest info, dates, payments, etc.) to ensure financials are in order, don’t worry we will train you!
• Help us keep our guest rooms sparkly clean, sanitized, and stocked!
• Care for the hotel to ensure common areas are always clean and tidy
• Welcome guests to town, showcasing local restaurants, attractions, and ensuring they make the most of their visit
• Set up and breakdown a tasty breakfast for our guests including restocking supplies and conducting inventory
• Inspect rooms to ensure they meet our standards, report maintenance needs
• Any other task required for the successful functioning of the hotel!

Benefits

• Get paid on demand! Access your earned income instantly through our mobile app
• Overtime pay on holidays and fast direct deposit
• 401k / profit sharing plan with a generous company match.
• We grow and prosper as a team!
• 24/7 direct access to paystubs and timesheets (no shady stuff here!)
• We hate it when packages get stolen, ship your stuff here and enjoy the same package concierge service we offer guests
• Awesome people = more awesome people! Bank $200 for every successful referral
• Get the hookup with special events through our sponsorship and support of local events, organizations, and causes

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed