Guest Services Associate-Apparel (The Chautauqua Store)/Seasonal Employment

Chautauqua Institution • Town of Chautauqua, NY

6h • Onsite

About The Position

The Chautauqua Store is located in the Hultquist Center between the Brick Walk Cafe and the Amphitheatre. This is a seasonal business operating between Memorial Day and Labor Day. Compensation for this position starts at $16.00/Hour and, with demonstrated experience and qualifications, candidates may earn up to $17.00/Hour. Chautauqua Institution is a not-for-profit global convener of dialogue on the most significant issues of the day through engagement across four pillars of the arts, education, religion, and recreation. The Chautauqua community is located on the shores of Chautauqua Lake in southwestern New York State and comes alive each summer with a unique mix of visual and performing arts, lectures, interfaith worship/programs, and recreational activities. Chautauqua Institution owns and operates Chautauqua Hotel Company. Chautauqua Institution values Inclusion, Diversity, Equity, and Accessibility (IDEA) as a priority in its strategic plan, 150 Forward. One of our five core values is “The dignity and contributions of all people.” We are committed to creating conditions where everyone can engage as complete and valued participants in the Chautauqua experience. The Institution is an equal opportunity employer committed to equitable and inclusive hiring practices. Applicants and employees will not be discriminated against based on any status protected under federal, state, or local law. We especially welcome applications from those who can demonstrate experience, engagement, and professional expertise in IDEA.

Responsibilities

• Greet patrons, determine their needs, and answer questions about merchandise.
• Describe merchandise and explain use, operation, and care to patrons and/or other associates.
• Recommend and help locate or obtain merchandise.
• Provide general information about the Chautauqua Institution.
• Use a computer to provide information on product availability using our inventory management software and web-based book databases.
• Operate a cash register and / or POS system to compute sale prices, total purchases, process cash or credit payments, and provide customers with proper sales receipts and change.
• Ensure accurate records of sales transactions and/or refunds in accordance with department policies.
• Knowledgeable about department policies regarding payment, exchanges, and security practices.
• Assist in creating a safe, pleasant, and convenient retail environment.
• Sets up displays or arranges merchandise on counters, tables, or racks to promote sales.
• Keep the retail area clean and free of debris by performing light housekeeping duties as assigned.

Benefits

• Chautauqua Institution’s Referral Bonus Program is a talent solution to recruit, develop, and retain a diverse workforce that encompasses all the skills and experience necessary to deliver on our goals and objectives.
• Chautauqua Institution will provide a $500 referral bonus (less taxes) for active employees referring a new candidate who is hired and remains employed for at least 90-days from the first physical date of work. In the case of seasonal positions working less than 6-months, the new candidate must remain actively employed for at least 30-days from the first physical date of work and until the closing date of the season.
• Chautauqua Institution and Chautauqua Hotel Company offer flexible schedules, full and part-time, for seasonal employment during summer operations starting annually each June and concluding in August.
• Employees will receive a traditional Chautauqua gate pass, free of cost, which provides access to many of our programs at the Amphitheater.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 101-250 employees