Seasonal Guest Services Attendant

National Audubon Society•Dayton, OH

23h•$19•Onsite

About The Position

Aullwood Audubon Center and Farm seeks an energetic and qualified candidate to provide visitor facing support at the front desk Wednesdays through Sundays from April 15th through October 15th. Reporting to the Operations Manager, this position assists staff and volunteers in ensuring a positive guest experience across the property, including trails, facilities, events, and the Nature Store. The Guest Services Attendant will help visitors feel welcomed, informed, and engaged while supporting Audubon’s mission to increase understanding of local, regional, and hemispheric conservation issues. This is a seasonal, onsite position scheduled for approximately 36–40 hours per week for six months, requiring regular weekend and weekday shifts, including daytime and evening hours as needed to support front desk operations. This position will be required to work holidays and special events as needed. Shifts may vary from week to week. Length of Assignment: April 15, 2026 – October 15, 2026 Hours: Up to 40 per week Compensation: $19.00 / hour

Requirements

High school degree or equivalent.
Valid driver's license.
One to three years customer service experience.
Strong problem- solving skills, independence and resourcefulness.
Ability to multi-task.
Basic computer proficiency, with POS system, Microsoft products.
Effective organizational and communication skills.
Commitment to Audubon’s organizational values of care, collaboration, change, integrity, impact, and innovation.

Nice To Haves

Ideally passionate about nature and conservation.
Experience engaging with a broad range of stakeholders and communities is preferred.

Responsibilities

Assist in carrying out opening and closing tasks for each shift to ensure the building is ready to open to the public (or ready for an event) or secured at closing.
Welcome and support visitors to help them feel oriented, included and comfortable.
Answer visitor questions and inform them of current Aullwood events, activities, policies and rules.
Assist in daily register open and close procedures.
Greet members and visitors and take admission for Aullwood property.
Promote and sell Audubon memberships.
Perform light housekeeping, ensuring the reception and lobby areas are neat and organized.
Answer phone calls and operate the front desk, including maintaining brochures, newsletters, etc.
Sell and promote Aullwood Farm products and Nature Store merchandise at the Nature Store and Gift Shop and the Farm Kiosk.
Serve in other capacities as needed to assist with Aullwood operations, including but not limited to providing administrative support to staff on projects.
Clearly communicate end of shift notes with supervisor.
Other job-related duties as assigned.
Partner with Audubon staff to foster inclusive and collaborative work environments.