Guest Services Attendant

Four Seasons Hotels and Resorts • Scottsdale, AZ

2d

About The Position

The Residence Club at Four Seasons Scottsdale is seeking a dynamic Guest Services Attendant to join our Front Office team. As the first and last point of contact for our owners, you’ll set the tone for an exceptional stay—ensuring arrivals, departures, and every moment in between feel seamless and welcoming. In this role, you’ll assist with luggage handling, transport packages and storage items, and help maintain the polished appearance of key areas including the fitness center, lobby, public spaces, and back‑of‑house. If you love creating memorable experiences and bringing warm hospitality to every interaction, this is the role for you.

Requirements

• Must have excellent verbal communication skills in English
• Must be able to stand/walk/run for up to eight hours per shift
• Be able to work in desert climate
• Flexible schedule required for AM and PM shifts
• Must be available holidays & weekends
• Candidates must have valid work authorization for the U.S.

Nice To Haves

• Previous Guest Services experience in a luxury hotel/resort highly preferred.

Responsibilities

• Assisting in Guest Services areas that include the front drive and ensuring proper handling of guest luggage
• Accommodating guest requests
• Other guest inquires or duties as assigned
• Maintaining the cleanliness of the Fitness Center, Locker Rooms, and Lobby
• Actively monitor and report where engineering attention needed in guests common area.

Benefits

• A welcoming, energizing culture where you’re encouraged to bring your authentic self to work every day
• Comprehensive learning and development programs designed to help you grow, refine your craft, and build your career
• Inclusive, diverse employee events and celebrations throughout the year
• Exclusive Four Seasons travel perks and employee discounts worldwide
• Competitive compensation and benefits, including Medical, Dental, Vision, and Retirement plans effective as soon as 30 days
• Complimentary Dry Cleaning for Employee Uniforms
• Complimentary Employee Meals
• And so much more as part of the Four Seasons experience

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 501-1,000 employees