Guest Services Assistant Rental Zoo Luthy

Peoria Park DistrictPeoria, IL
$15 - $16Onsite

About The Position

Under the general supervision of the Sales and Events Coordinator, the Guest Services Rental – Assistant – Peoria Zoo and Luthy Botanical Garden will be responsible for assisting in rental sales, preparation and distribution of marketing materials, rental planning and set-up, and rental oversight for assigned events, including alcohol service. This role may also involve managing events in the absence of the Sales & Events Coordinator, assisting with special events, theme days, and daily concession operations. Additionally, the position requires performing cashier and concession duties as needed, and assisting in the preparation of inventory, revenue, and expenditure reports. The role involves working irregular shifts, including weekends and holidays, and adhering to all safety procedures.

Requirements

  • At least two years of experience in event management, sales, and customer service.
  • Extensive customer service and organizational skills as well as computer experience.
  • Ability to communicate effectively with team members and guests.
  • Ability to work independently with minimal supervision.
  • Requires valid Illinois State Driver’s License.
  • Ability to be professional, respectful, accountable, innovative, to follow safety procedures, and be equitable to both internal and external customers.

Nice To Haves

  • Experience in business, hospitality management, or a closely related field is preferred.
  • Experience in food service is preferred.

Responsibilities

  • Assisting in rental sales, including correspondence and on-site visits in addition to bridal show attendance.
  • Assisting in the preparation and distribution of applicable marketing materials.
  • Assisting in rental planning and set-up for assigned events.
  • Assisting in rental oversight for assigned events, including help with alcohol service.
  • As authorized, managing events in the absence of the Sales & Events Coordinator.
  • Assisting with special events and theme days as needed, as well as daily operation of concessions, as needed.
  • Performing cashier and/or concession duties on an as-needed basis.
  • Assisting in the preparation of appropriate inventory, revenue, and expenditure reports.
  • Working irregular shifts as needed, including weekends and holidays.
  • Follow all safety procedures that pertain to the duties performed; support all aspects of the Park District’s safety procedures.
  • Performing all other duties assigned.

Benefits

  • Discounted recreation classes
  • Free admission to select Park District facilities
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