Guest Services Assistant

City of Shakopee • Shakopee, MN

22h

About The Position

The Guest Services Assistant provides high-level customer service operations at the Community Center front desk under the direction of the Guest Services Supervisor. The role supports facility opening and closing, cleaning duties, programs, rentals, and facility oversight. The City is seeking to fill two positions.

Requirements

• Must be 16 years of age or older.

Responsibilities

• Open and close the Community Center.
• Greet patrons upon entry and supervise guest admission, membership sales, and visitor access to rental spaces.
• Recognize and promote programs and services offered.
• Assist with enforcing policies, procedures, rules, and regulations, including taking enforcement action within delegated authority.
• Resolve guest issues and complaints, and document incidents or accidents.
• Complete daily cleaning and office tasks as indicated by the department punch list.
• Perform other tasks, duties, and projects as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed