Guest Services Ambassador - Bilingual
About The Position
Work Schedule: 100% FTE, Days/Evenings. Hours are from 1:00 pm to 9:30 pm Monday through Friday. You will work at the East Madison Hospital. Be part of something remarkable Bring your excellent customer service skills to UW Health and set a positive tone for an outstanding guest experience. We are seeking a Guest Services Ambassador – Bilingual to: Engage with patients and visitors as they enter the hospital with energy and enthusiasm. Complete health screening questions with patients and visitors or direct them to area-specific health screening workflows. Ensure the smooth flow of patients and visitors at all designated entrances of UW Health locations navigating them throughout the facility. Ensure supplies are stocked and keep the entrance area neat and organized. Must be bilingual in Spanish
Requirements
- Must be bilingual in Spanish
- High School Diploma or equivalent
Nice To Haves
- Customer service experience, administrative support, retail, or related experience
Responsibilities
- Engage with patients and visitors as they enter the hospital with energy and enthusiasm.
- Complete health screening questions with patients and visitors or direct them to area-specific health screening workflows.
- Ensure the smooth flow of patients and visitors at all designated entrances of UW Health locations navigating them throughout the facility.
- Ensure supplies are stocked and keep the entrance area neat and organized.
Benefits
- health and dental insurance
- paid time off
- retirement plans
- Tuition reimbursement
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
501-1,000 employees
