Guest Service Support Expert

Marriott • Toronto, ON

12d • Onsite

About The Position

The Guest Service Support Expert is responsible for creating a memorable and unique experience for guests by ensuring food and beverage operations run smoothly. This role involves delivering a wide range of services beyond just serving food, focusing on making transactions feel like part of the overall guest experience. Key aspects include maintaining a safe workplace, adhering to company policies and procedures, upholding quality standards, and presenting a professional appearance and communication style. The position requires physical activity and a hands-on approach to various tasks.

Requirements

• High school diploma or G.E.D. equivalent
• Ability to stand, sit, or walk for an extended time
• Ability to move over sloping, uneven, or slippery surfaces
• Ability to move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance
• Ability to move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds with assistance
• Ability to reach overhead and below the knees, including bending, twisting, pulling, and stooping

Nice To Haves

• Previous experience in a food and beverage environment

Responsibilities

• Take the initiative and deliver a wide range of services to make sure food and beverage operations run smoothly
• Set tables
• Assist the kitchen
• Clean work areas
• Replenish supplies
• Create a safe workplace
• Follow company policies and procedures
• Uphold quality standards
• Ensure uniform, personal appearance, and communications are professional
• Manage the menu (read and visually verify information)
• Perform other reasonable job duties as requested

Benefits

• Dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity
• Actively foster an environment where the unique backgrounds of associates are valued and celebrated
• Committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law
• Happy to provide accommodations to job applicants needing assistance
• Opportunity to join a portfolio of brands with Marriott International
• Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED