Guest Service Specialist

Mister Car Wash•Davenport, IA

About The Position

The Guest Service Specialist welcomes customers, promotes Mister’s products and Unlimited Wash Club membership, anticipates and addresses customer needs, and helps ensure each customer leaves with a clean, dry, and shiny car. The role includes varied, hands-on work in a fast-paced outdoor environment and helping keep sites clean, inviting, and well-maintained. Specialists collaborate with team members to complete tasks and achieve goals.

Requirements

  • Enjoy making meaningful connections with customers and be excited to learn and grow in customer service, retail, or hospitality-type roles.
  • Sell with passion and energy.
  • Love working with others to get things done.
  • Thrive in a fast-paced, outdoor work environment.
  • Be open to feedback and learning new things.
  • Be consistent, reliable, and available to work varied shifts, including weekends and holidays.
  • Have the energy to stay on your feet and the strength to lift what is needed.

Responsibilities

  • Greet every customer with a wave and a smile.
  • Enthusiastically sell products and the Unlimited Wash Club membership program.
  • Thank customers for choosing Mister.
  • Anticipate and solve customer needs.
  • Help ensure each customer leaves with a clean, dry, and shiny car.
  • Keep sites clean, inviting, and well-maintained.
  • Collaborate with team members to complete tasks and achieve goals.
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