Guest Service Specialist

Mister Car Wash•Oviedo, FL

About The Position

Guest Service Specialists greet customers, promote car wash products and the Unlimited Wash Club membership, and thank customers for choosing Mister. They anticipate and address customer needs, help ensure each customer leaves with a clean, dry, shiny car, and keep sites clean, inviting, and well-maintained. The role involves varied, hands-on work in a fast-paced outdoor environment and collaboration with team members to complete tasks and achieve goals.

Requirements

  • Enjoy making meaningful connections with customers and be excited to learn and grow in customer service, retail, or hospitality-type roles.
  • Sell with passion and energy.
  • Enjoy working with others to get things done.
  • Thrive in a fast-paced, outdoor work environment.
  • Be open to feedback and learning new things.
  • Be consistent, reliable, and available to work varied shifts, including weekends and holidays.
  • Have the energy to stay on your feet and the strength to lift what is needed.

Responsibilities

  • Greet every customer with a wave and a smile.
  • Enthusiastically sell products and the Unlimited Wash Club membership program.
  • Thank each customer for choosing Mister.
  • Anticipate and solve customer needs.
  • Help ensure each customer leaves with a clean, dry, and shiny car.
  • Keep sites clean, inviting, and well-maintained.
  • Collaborate with team members to complete tasks and achieve goals.
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