Guest Service Specialist
Mister Car Wash•Waukee, IA
About The Position
Guest Service Specialists create a welcoming customer experience by greeting customers, selling car wash products and Unlimited Wash Club memberships, and thanking customers for choosing Mister. They anticipate and address customer needs and help ensure every customer leaves with a clean, dry, shiny car. The role includes hands-on work, maintaining clean and inviting sites, and collaborating with team members to complete tasks and achieve goals. It is suited to someone who enjoys customer service and thrives in a fast-paced outdoor work environment.
Requirements
- Enjoy making meaningful connections with customers and be excited to learn and grow in customer service, retail, or hospitality-type roles.
- Sell with passion and energy.
- Enjoy working with others to get things done.
- Thrive in a fast-paced, outdoor work environment.
- Be open to feedback and learning new things.
- Be consistent and reliable, and be available to work varied shifts, including weekends and holidays.
- Have the energy to stay on your feet and the strength to lift what is needed.
Responsibilities
- Greet every customer with a wave and a smile.
- Enthusiastically sell products and Unlimited Wash Club memberships.
- Thank each customer for choosing Mister.
- Anticipate and solve customer needs.
- Help ensure each customer leaves with a clean, dry, and shiny car.
- Keep sites clean, inviting, and well-maintained.
- Collaborate with team members to complete tasks and achieve goals.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
