Guest Service Specialist

Mister Car Wash•Ocoee, FL
•$15 - $16•Onsite

About The Position

Mister Car Wash is seeking a Guest Service Specialist (GSS) to deliver exceptional customer service and support customer experiences. The role involves welcoming customers, selling products and Unlimited Wash Club memberships, anticipating and resolving customer needs, and helping ensure each customer leaves with a clean, dry, and shiny car. Specialists also help keep sites clean and well-maintained and work collaboratively with team members in a fast-paced, outdoor environment. The role offers hands-on work and varied shifts, including weekends and holidays.

Requirements

  • Enjoy making meaningful connections with customers and be excited to learn and grow in customer service, retail, or hospitality-type roles.
  • Sell with passion and energy.
  • Enjoy working with others to get things done.
  • Thrive in a fast-paced, outdoor work environment.
  • Be open to feedback and learning new things.
  • Be consistent and reliable, and be available to work varied shifts, including weekends and holidays.
  • Have the energy to stay on your feet and the strength to lift what is needed.

Responsibilities

  • Greet every customer with a wave and a smile.
  • Enthusiastically sell products and the Unlimited Wash Club membership program.
  • Thank each customer for choosing Mister.
  • Anticipate and solve customer needs.
  • Help ensure each customer leaves with a clean, dry, and shiny car.
  • Keep sites clean, inviting, and well-maintained.
  • Collaborate with team members to complete tasks and achieve goals.

Benefits

  • Paid time off from day one
  • Affordable medical insurance
  • Dental insurance
  • Vision insurance
  • 401(k) match
  • Tuition reimbursement
  • Same-day pay
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