Guest Service Specialist Cashier
About The Position
The Guest Service Specialist welcomes guests, provides helpful service, and supports daily convenience-store operations. The role includes assisting with purchases and product recommendations, processing payments, preparing food and beverages, stocking and rotating merchandise, maintaining pricing and product availability, and keeping store areas clean, safe, and inviting. Team members follow food safety and company safety procedures, report safety concerns, work collaboratively, and take on other store responsibilities as business needs require. This is a full-time position for 30 to 40 hours per week at 800 E. Main, Jerome, Idaho 83338. Open availability is required Sunday through Saturday, with shifts that may vary between 5 a.m. and 11 p.m., including evenings, weekends, and some holidays. The company provides training, coaching, and opportunities for career advancement.
Requirements
- Must be at least 19 years of age.
- Ability to work a flexible schedule, including evenings, weekends, and holidays as needed.
- Ability to stand, walk, bend, reach, and lift up to 50 pounds throughout the workday.
- Ability to safely use step stools or ladders when stocking merchandise.
- Comfort working in cooler and freezer environments as low as 0°F.
- Ability to work in a fast-paced retail environment while delivering exceptional guest experiences.
- Enjoy helping people and creating positive guest experiences.
- Work well in a fast-paced environment and remain positive and solution-focused.
- Take pride in keeping work areas clean and organized.
- Manage multiple priorities while maintaining attention to detail.
- Work independently and as part of a team; communicate respectfully with guests and coworkers.
- Demonstrate reliability, accountability, and willingness to learn.
Nice To Haves
- Previous customer service, retail, or food service experience is helpful but not required.
Responsibilities
- Welcome guests and provide friendly, helpful service.
- Assist guests with purchases, answer questions, and recommend products.
- Accurately process cash, credit, and other payment transactions.
- Prepare fresh food and beverages while following food safety and quality standards.
- Stock merchandise, rotate products, and maintain attractive store displays.
- Maintain accurate pricing and product availability.
- Clean and maintain the sales floor, restrooms, food service areas, coolers, fuel islands, and parking lot.
- Follow company safety procedures and promptly report safety concerns.
- Work with the team to support smooth daily store operations.
- Support additional store responsibilities as business needs require.
Benefits
- Medical, dental, vision, and flexible spending account options for full-time employees.
- Competitive hourly pay with annual merit increases.
- 401(k) and Roth retirement plans with a discretionary company match of 25% of the first 10% of wages.
- Paid time off that increases with tenure for full-time employees.
- Six paid holidays annually, with holiday premium pay for hours worked, for full-time employees.
- Employee discounts on fuel, merchandise, food, and more.
- DailyPay access to eligible earned wages before the regular payday.
- Employee Assistance Program.
- Employee referral bonuses.
- $0.50 per hour overnight premium for hours worked between 10 p.m. and 6 a.m.
- Ongoing training and development.
- Opportunities for career advancement.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
