Guest Service Representative - PT Nights

Sentara Hospitals•Suffolk, VA
•Onsite

About The Position

Sentara BelleHarbour Hospital is hiring a part-time Guest Relations Representative for Saturday and Sunday nights, from 11:00 PM to 7:30 AM. The representative serves as a liaison between patients, families, visitors, and hospital and medical team members. The role provides a welcoming and genuine environment and addresses concerns to help ensure a smooth and comfortable experience for patients.

Requirements

  • High school diploma or equivalent GED.

Nice To Haves

  • One year of prior customer service or healthcare experience.

Responsibilities

  • Serve as a liaison between patients, families, visitors, and hospital and medical team members.
  • Provide a welcoming and genuine environment.
  • Address concerns to ensure patients have a smooth and comfortable experience.

Benefits

  • Medical, dental, and vision plans.
  • Adoption, fertility, and surrogacy reimbursement up to $10,000.
  • Paid time off and sick leave.
  • Paid parental and family caregiver leave.
  • Emergency backup care.
  • Long-term and short-term disability and critical illness plans.
  • Life insurance.
  • 401(k)/403(b) with employer match.
  • Tuition assistance up to $5,250 per year and discounted educational opportunities through Guild Education.
  • Student debt pay down up to $10,000.
  • Pet insurance.
  • Legal resources plan.
  • Opportunity to earn an annual discretionary bonus, subject to system and employee eligibility criteria.
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