Full-Time Guest Service Representative Home2 Suites

High Companies • York Township, PA

3d • Onsite

About The Position

As a Guest Services Representative for High Hotels LTD., you are required to positively represent the hotel to the guest by responding courteously and efficiently to guest needs, acting as a source of information about the hotel and local area, and assisting guests during arrivals and departure. You will also be responsible for operating the switchboard and handling departmental accounting and financial transactions as they relate to this position. We are seeking a Full-Time (5 days a week) candidate the flexibility to work a mixture of 7:00am - 3:00pm shift and 3:00pm - 11:00pm shift on varying days, including weekends.

Requirements

• A high school diploma or general equivalent (GED) preferred.
• The ability to work in both a team environment and independently.
• Customer service experience.
• Strong math, reading, and communication skills.
• Availability to work weekends and holidays is required.

Responsibilities

• Responding to guest requests and inquiries.
• Taking, modifying, and canceling guest reservations.
• Communicating hotel facilities and services to all guests.
• Providing information on the local area and points of interest.
• Assisting guests with arrivals and departures.
• Answering front desk phone.
• Cash handling.

Benefits

• Medical benefits
• 401(k)
• Vacation time
• Employee discounts
• Medical
• Dental
• Vision
• Worldwide travel discounts

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED