Guest Service Manager

Aqua Tots Swim Schools-AT Fort Lauderdale LLC•Fort Lauderdale, FL

9d•$40,000

About The Position

Aqua Tots Swim Schools Fort Lauderdale is hiring a Guest Service Manager to manage and lead a team in a fast-paced environment. The role works alongside the General Manager and Aquatics Manager to support a positive work environment and provide customer service. The position is salaried, with pay starting at $40,000+ per year based on experience. The schedule requires 37–40 hours per week: four weekdays, with shifts that may range from 9:30 a.m. to 8:00 p.m., and one weekend day (Saturday or Sunday) from 8:30 a.m. to 3:00 p.m.

Requirements

Availability to work full time and accommodate 37–40 hours per week.
Availability to work four weekdays and one weekend shift (Saturday or Sunday); weekday shifts may range from 9:30 a.m. to 8:00 p.m., and the weekend shift is 8:30 a.m. to 3:00 p.m.
Ability to manage and lead a team.
Ability to multitask, stay extremely organized, and work in a fast-paced environment.
Ability to process orders and order supplies as needed.
Two years of management experience.
Ability to build relationships with staff and customers.

Responsibilities

Schedule staff.
Train staff.
Manage staffing.
Handle payroll.
Order supplies as needed.
Support sales.
Provide customer service.
Manage and lead a team.
Work alongside the General Manager and Aquatics Manager to provide a positive work environment.
Maintain a clean, organized, and safe work area.
Build relationships with staff and customers.