Guest Service Cashier (Part-Time)

Jamul • Jamul, CA

6d • Onsite

About The Position

At Jamul Casino, we are committed to providing a genuinely fun experience for our valued guests, and our Guest Services team plays a pivotal role in exemplifying our Service Commitment. The Guest Services Cashier provides personalized service and helps create fun, memorable moments for our guests. The right candidate will have a friendly personality, caring attitude, attention to details, and a strong passion to deliver exceptional service.

Requirements

• Must be at least 21 years of age.
• High School diploma or equivalent required
• 1 year of guest service experience, most preferably in a hospitality, retail, or casino environment
• Ability to promptly and accurately follow instructions given by Leadership
• Ability to maintain composure and perform in a high stress, fast-paced environment
• Must have the ability to operate computer/computer software programs, 10-key calculator, copy machines, computer printers/embossers, and other office equipment
• Ability to earn and maintain TiPS certification
• Must be able to acquire and maintain appropriate gaming license
• Ability to read and interpret documents In English, such as safety rules, operating and maintenance instructions, and procedure manuals.
• Ability to read and communicate verbally in English.
• Ability to add, subtract, multiply, and divide into all units of measure, using whole numbers, common fractions, and decimals.
• Ability to perform these operations using units of American money and weight measurement, volume, and distance.
• Must be able to efficiently and accurately count money and gaming chips and make a change.
• Possess the ability to operate an adding machine and have basic computer skills.
• Ability to apply commonsense understanding to carry out instructions furnished in written, oral, or diagram form.
• Ability to deal with problems involving several concrete variables in standardized situations.

Nice To Haves

• 1-3 years of heavy cash handling experience as a casino cashier, bank teller, retail sales associate, or related experience, preferred
• Some sales experience preferred
• Written communication skills in English may also be required.

Responsibilities

• Provide friendly, fast, flawless, and helpful guest service, through the consistent practice and delivery of Jamul Casino’s Service Commitment to all guests and team members.
• Process accurate cash handling transactions, including currency, chip, and slot machine tickets; conduct check cashing, credit/debit card advances, promotional voucher redemptions, etc.
• Perform Sweetwater Rewards Player’s Club functions, such as enrolling guests into the Player’s Club, maintaining accurate player tracking information, communicating available offers.
• Maintain an in-depth knowledge of the Sweetwater Rewards Player’s Club program, as well as all casino promotions, events, and amenities; must have the ability to explain accurate program, promotions, and event details to our guests.
• Promotes and participates in the execution of Marketing promotions and casino events.
• Balance cash drawers, complete all necessary paperwork, and report discrepancies, if any.
• Meet attendance guidelines of the job and adhere to regulatory, department and company policies.
• Perform other job related and compatible duties as assigned.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED