Guest Service Attendant
BallenIsles Country Club•Davie, FL
•Onsite
About The Position
Grande Oaks Golf Club is seeking a Guest Service Attendant! Qualified candidates will thrive in a hospitality environment and be highly focused on providing superior service. The Guest Service Attendant is responsible for delivering high-quality customer service to members and guests, managing the cart fleet, and maintaining the driving range and bag room areas. Key tasks include greeting players, cleaning and staging golf carts, assisting with golf bags, and ensuring the practice facilities are fully stocked.
Requirements
- Hospitality environment experience
- High focus on providing superior service
- Ability to manage cart fleet
- Ability to maintain driving range and bag room areas
- Ability to greet players
- Ability to clean and stage golf carts
- Ability to assist with golf bags
- Ability to stock practice facilities
- Ability to handle bag handling and club cleaning
- Ability to prepare golf carts for play
- Ability to educate players on course and cart policies, and speed of play
- Ability to change golf spikes
- Ability to maintain records of golfers renting clubs
- Ability to service customers renting golf clubs
- Ability to clean rental clubs upon return
- Ability to clean golfers' clubs upon completion of play
- Ability to incorporate safe work practices
Responsibilities
- Assist with the overall upkeep of the clubhouse, cart storage area and parking lot
- Provide sincere and courteous service to all guests with items such as bag handling and club cleaning
- Maintain the cart staging area in a neat and orderly fashion, including the podium and bag drop area
- Maintain the cart storage area and cart wash down area in a neat, clean and orderly condition
- Prepare golf carts for play following the standards of Troon
- Assist in educating players regarding course policy, current cart policy, speed of play and so forth
- Assist players by changing their golf spikes if needed
- Maintain accurate records of golfers renting clubs
- Service customers who are renting golf clubs and clean rental clubs upon return
- Clean golfers' clubs upon completion of play
- Incorporate safe work practices in job performance
- Perform other duties as required
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
