Guest Service Associate | Omaha, Nebraska

EWC Corporate LLC • Omaha, NE

5d • Onsite

About The Position

European Wax Center is the largest franchisor and operator of out-of-home waxing services in the United States. With over 1,000 locations across the country, and over 1 million waxes a month crafted to perfection, it’s safe to say we set The Smooth Standard™. We train experts who take pride in delivering a high standard of care—so every visit is consistent, and every guest leaves feeling confident. As a Guest Sales Associate, you’ll shape each guest’s experience from start to finish, delivering exceptional service in a welcoming environment. You’ll work alongside a passionate team while helping guests feel confident, radiant, and comfortable in their own skin—making a lasting impact every day.

Requirements

• A friendly, positive, and professional attitude
• Ability to work flexible shifts, including evenings & weekends
• A strong team player who thrives in a fast-paced environment
• A passion for beauty and building genuine guest relationships
• Ability to lift and move items up to 25 pounds
• Ability to reach items stored at various heights
• Ability to stand and work on the floor for extended periods of time
• Must be at least 18 years of age or older to apply

Nice To Haves

• Sales experience is a plus—helping guests find the best products, services & packages!

Responsibilities

• Manage opening/closing procedures and ensure smooth daily operations.
• Coordinate guest flow, handle inquiries, and maintain the reservation system.
• Educate guests on services, Wax Pass benefits, products, and current promotions to drive sales.
• Manage front desk and retail areas, including restocking and organization.
• Deliver a personalized guest experience using brand standards and service techniques.
• Meet or exceed individual and center performance goals.
• Follow company policies, dress code, scheduling, and safety standards.
• Participate in training sessions, community events, and marketing initiatives.

Benefits

• Medical, dental, and vision insurance
• 401(k) with employer match
• Paid Time Off that increases with tenure (including vacation, personal, and sick leave, accrued per company policy)
• Employee discounts (free waxing services + 40% off retail products)

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed