Part time Guest Service Associate- Cannabis

Green Meadows Farms•Marlborough, MA

8d•Onsite

About The Position

This is a part-time position where the associate will be responsible for assisting customers with cannabis product selection, processing payments, maintaining the cleanliness and organization of the dispensary, and managing inventory. The role requires educating customers on product use, verifying legal age, and staying updated on industry trends and company SOPs. The associate will also support marketing initiatives and may participate in vault inventory and closing activities.

Requirements

1+ years of customer facing experience in the Retail or Hospitality Industries.
Comfortable working with computers, preferably retail POS systems.
Ability to learn and understand cannabinoids and the natural function of the endocannabinoid system in the human body.
Authorization to work in the United States, or the ability to obtain the same.
Must obtain a State Agent Card.
Must be a minimum of 21 years of age.
Must be and remain compliant with all legal or company regulations for working in the industry.
Must pass all required background checks.

Nice To Haves

Ability to speak more than one language (preferably Spanish).
Foundational understanding of sales and upselling of products.

Responsibilities

Advise customers on suitable cannabis products based on their needs, preferences, budgets, and reactions to different strains of cannabis.
Assist with weighing, packaging, and labeling cannabis products.
Educate customers on the safe use of their selected cannabis products.
Check customers' identification documents to verify that they are of legal age.
Process customers' payments using the dispensary / retail's POS system.
Keep abreast of new additions to our cannabis product line as well as the latest industry trends through training and research.
Ensure the dispensary is clean and well-organized at all times.
Take inventory of cannabis products and ensure that the sales floor is adequately stocked.
Perform periodical dispensary cleaning duties including break rooms, bathrooms, sweeping, etc.
Participate in closing activities for the inventory vault area.
Review and follow company SOPs which are based on the CCC Regulations for the State of Massachusetts.
Engage in and support GMF’s marketing initiatives.