Guest Service Associate

European Wax Center•Fairview Park, OH

16h•Onsite

About The Position

At European Wax Center, we're not just in the beauty business-we're in the confidence business. Join us as a Guest Service Associate and play a key role in helping people feel amazing, every single day. Whether you're new to the industry or bringing years of customer service expertise, this is a place where you'll grow, thrive, and be recognized. We are a fast-growing team under new ownership with a clear vision: to help you grow while delivering top-tier guest experiences. We value initiative, innovation, and authentic personalities. We want associates who are confident, take pride in their performance, and genuinely enjoy helping people feel their best. European Wax Center focuses on skincare education, consistent guest care, and a supportive community known as STRUT.

Requirements

1+ year of experience in customer service or retail (sales experience a plus!)
Availability for one weekend shift and some flexible weekdays
Reliable transportation
Natural leaders, motivators, and team players
A passion for beauty, wellness, and helping others
Positive, proactive mindset with strong communication skills

Nice To Haves

Entry-level or early career in retail/hospitality
1–3 years' experience with a proven sales track record

Responsibilities

Play a key role in helping people feel amazing, every single day.
Deliver top-tier guest experiences.
Support the center as needed.

Benefits

Base pay + bi-weekly sales commissions & performance bonuses
Ongoing training, mentorship, and career path to Lead GSA, Assistant Center Manager, and beyond
30-60-90 day structured onboarding
Flexible scheduling with consistent shifts
Paid Time Off for Full Time and Part Time
Medical insurance for Full Time (55% employer contribution)
401(k) with employer match for Full Time and Part Time

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