Guest Service Associate

European Wax Center • Pittsburgh, PA

19h • Onsite

About The Position

At European Wax Center, the Guest Service Associate plays a key role in helping people feel amazing and confident every day. The company is in the confidence business, not just beauty. This role offers growth, thriving, and recognition, whether new to the industry or experienced in customer service. The company is a fast-growing team under new ownership, focused on employee growth and delivering top-tier guest experiences. They value initiative, innovation, authentic personalities, confidence, pride in performance, and genuinely helping people feel their best. The company provides waxing services, skincare education, consistent guest care, and fosters a supportive community.

Requirements

• A passion for beauty, wellness, and helping others
• Positive, proactive mindset with strong communication skills
• 1+ year of experience in customer service or retail
• Availability for one weekend shift and some flexible weekdays
• Reliable transportation

Nice To Haves

• Sales experience

Responsibilities

• Build Confidence and Deliver Exceptional Guest Experiences
• Help people feel amazing, every single day
• Support the center as needed

Benefits

• Ongoing training, mentorship, and career path to Lead GSA, Assistant Center Manager, and beyond
• 30-60-90 day structured onboarding to set you up for success
• Flexible scheduling with consistent shifts
• Paid Time Off for Full Time and Part Time
• Medical insurance for Full Time (55% employer contribution)
• 401(k) with employer match for Full Time and Part Time

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed