Guest Service Agent
Platinum Coastal Group•St Louis, MO
•Onsite
About The Position
This entry-level, on-site role creates a smooth guest experience from arrival through departure. The Guest Service Agent provides frequent face-to-face assistance, resolves guest questions, and coordinates service requests. A strong fit is personable, dependable, composed in busy environments, comfortable starting conversations, attentive to details, and motivated to create a positive guest experience. Prior hospitality experience can be helpful, but many employers provide training for entry-level hires.
Requirements
- Personable and dependable.
- Composed in busy environments.
- Comfortable starting conversations.
- Attentive to details.
- Motivated to create a positive guest experience.
Nice To Haves
- Prior hospitality experience can be helpful.
Responsibilities
- Greet guests and provide attentive in-person assistance.
- Support reservations, arrivals, departures, and special requests.
- Respond professionally to concerns and identify appropriate solutions.
- Communicate guest needs to relevant hotel or venue teams.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
Upload and Match Resume
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
