Guest Service Agent - Hotel del Coronado, A Curio Collection by Hilton

Hilton • Coronado, CA

7d • Onsite

About The Position

The iconic Hotel del Coronado is looking for a Guest Service Agent to join the team! Join one of the last surviving wooden Victorian beach resorts in the world and after a $400M renovation and expansion, the resort is more stunning than ever. Located on Coronado Island just minutes from Downtown San Diego, this 28-acre property was built in 1888 and has over 750 rooms, cottages, and villas with 65,000 square feet of banquet space, and 10 food and beverage outlets. This includes 4 restaurants, 2 bars, a food truck, marketplace, ice cream shop, and in-room dining. As a Guest Service Agent, you’re not just ensuring a seamless check-in and check-out process – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.

Requirements

• Must be available to work weekdays, weekends, and holidays
• Must be comfortable with a schedule and hours that may vary from week to week
• Complete open availability required due to union position

Responsibilities

• Ensuring a seamless check-in and check-out process
• Delivering memorable experiences that make the stay for every guest

Benefits

• 110 nights of deeply discounted travel, with room rates as low as $40/night at our world-class hotels through our Go Hilton travel program
• Employee stock purchase program (ESPP) with a 15% discount on Hilton shares
• Paid parental leave for eligible Team Members, including partners and adoptive parents
• Personalized caregiving concierge services
• Crisis concierge for practical support and emotional care
• Mental health resources through Employee Assistance Program (EAP)
• Generous paid time off (PTO)
• Health & welfare benefits including checkups, dental cleanings, and glasses
• Retirement plans

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed