Guest Service Agent (DoubleTree by Hilton)
DoubleTree by Hilton Portland•Portland, OR
•$19 - $20•Onsite
About The Position
Be the First Smile. Be the Difference. Be DoubleTree. At DoubleTree by Hilton Portland, every guest experience begins with one person, you. We're looking for energetic, friendly, and service-driven professionals to join our team as a Guest Service Agent. If you enjoy meeting people, solving problems, and creating memorable experiences, this could be the perfect opportunity to launch or grow your hospitality career.
Requirements
- Friendly and outgoing personality
- Strong communication and customer service skills
- Ability to multitask in a fast-paced environment
- Problem-solving mindset and attention to detail
- Team player who enjoys helping others succeed
Nice To Haves
- Hospitality experience is a plus, but we will train the right person
Responsibilities
- Welcome guests with the warm hospitality DoubleTree is known for
- Check guests in and out efficiently while ensuring an exceptional stay
- Assist travelers from around the world with questions, recommendations, and special requests
- Resolve concerns with professionalism and genuine care
- Manage reservations, room assignments, and guest accounts
- Create memorable experiences that keep guests coming back
Benefits
- Free Onsite Parking
- Free TriMet & MAX Pass
- Free Daily Chef-Inspired Meal
- Paid Training
- Career Growth Opportunities
- Hilton Team Member Travel Program
- Medical, Dental & Vision Insurance
- 401(k) Retirement Plan
- Leadership Development Opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
