Guest Service Agent - Hilton Santa Barbara Beachfront Resort
About The Position
The Hilton Santa Barbara Beachfront Resort is currently seeking an enthusiastic Guest Service Agent that will provide support by greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Exceptional Hospitality Starts with You. Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As a Guest Service Agent, you’re not just ensuring a seamless check-in and check-out process – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest. Join an Award-Winning Workplace Culture. At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality. Our award-winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel. Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical. Curious about life at Hilton? Explore our Careers Blog to see why we’re more than a great place to stay—we’re a great place to work.
Requirements
- A minimum of 1-year of Customer Service experience.
- The ability to work a flexible schedule that includes AM/MID/PM shifts, including weekends and holidays.
- The ability to work a full shift (8 hours) walking/standing.
- Have the ability to effective communication with English language-speaking guests/team members.
Nice To Haves
- Luxury Hotel and previous experience with OnQ PM System for Front Desk is a PLUS!
Responsibilities
- Greeting and registering guests
- Checking guests out of the hotel
- Delivering outstanding guest service
- Ensuring a seamless check-in and check-out process
- Delivering memorable experiences that make the stay for every guest
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
