PT Guest Service Agent and F&B - Drury Inn & Suites San Antonio Northeast

Drury Hotels • San Antonio, TX

11d • $16 • Onsite

About The Position

Now Hiring! Part Time Guest Service Agent and Kickback Attendant Drury Inn & Suites San Antonio Northeast 4900 Crestwind Drive, San Antonio, Texas, 78239. 2-4 Shifts per week. Primarily B Shift (3 PM - 11 PM), Front Desk. 1-2 days of Kickback Cook/Bartender (3 PM - 9 PM), as needed. Alternating Weekly schedules; no set days. Must be able to work on weekends and holidays, as needed. Open availability preferred. Starting Wage: $15.50/Hr, DOE Yearly wage increases 3-5% based on performance. Up to $800 Quarterly Bonuses; $3200 per year! ($400 each quarter for customer service; $400 each quarter for profitability). Hotel is open 24 hours a day, 365 days a year. May have to work alternating shifts such as: -A Shift (7 AM - 3 PM) -B Shift (3 PM - 11 PM) -D Shift/Overnight Night Audit (11 PM - 7 AM) Property Location: 4900 Crestwind Drive - San Antonio, Texas 78239 You belong at Drury Hotels. Getting a job is just the beginning. Finding a place where you belong is what truly matters. Who you are and what you do makes a difference at Drury Hotels. There's a place for you here today and tomorrow. WHAT YOU CAN EXPECT FROM US So. Much. More. Just as our guests deserve more, so do you deserve more. Be valued for what you do and who you are ... and well compensated for all you accomplish.

Requirements

• Warm and friendly manner in relating to and interacting with the public
• Demonstrated attention to detail while handling multiple tasks simultaneously
• Familiarity with handling money, making change, and using office machines in day-to-day activities
• Ability to speak and receive direction (written and verbal direction) in English
• Willingness and ability to work alone as scheduled

Responsibilities

• Serve as the happy, helpful face of our hotel to guests entering and departing our front door.
• Ensure exceptional, positive experiences for our diverse team members and guests.
• Assist guests in a friendly, efficient, courteous, and professional manner.
• Perform front desk related functions, which include checking guests in and out, promoting company programs, maintaining guest records, cash handling, monitoring guest satisfaction, and problem resolution.
• Assist with breakfast and 5:30 p.m. Kickback service, which may include food preparation, set up, guest service (host or bartender), and clean-up.
• Present and maintain a high standard of integrity, service, and hospitality to promote the Drury culture to customers and co-workers.
• Ensure an exceptional guest experience by providing courteous, friendly, guest service with a +1 Service attitude.

Benefits

• Incentives - Quarterly bonuses up to $3200/year (we succeed together!) based on hotel results
• Work-life-balance – Flexible scheduling, paid time off, hotel discounts and free room nights
• Career growth - Mentorship, cross-training, development plans, management training, and more-over 200 internal promotions this year
• Health and well-being - Medical, dental, vision, prescription, life, disability and Team Member Assistance Program
• Retirement - Company-matched 401(k)
• Award-winning - Ranked among Newsweek's America's Greatest Workplaces 2025

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 1,001-5,000 employees