Guest Sales and Service Consultant

Massage Heights - Ingersoll•Des Moines, IA
•$45,000 - $50,000•Onsite

About The Position

Massage Heights Ingersoll is hiring a Front Desk Sales Consultant. This is a sales role focused on selling memberships, guiding conversations, handling objections, and closing sales both on the phone and in person. The role is performance-based and measured on conversion rates, with coaching and feedback provided. It is not an administrative position. Strong performers can expect to earn $45k–$50k+ annually.

Requirements

  • Comfortable guiding conversations
  • Comfortable handling objections
  • Comfortable closing memberships (phone and in person)
  • Comfortable talking on the phone
  • Comfortable asking for the sale
  • Comfortable being coached
  • Comfortable being accountable to numbers
  • Experience in restaurant or hospitality service
  • Experience in retail or membership sales
  • Experience in guest-facing roles where persuasion matters

Responsibilities

  • Handling warm inbound inquiries (no cold calls)
  • Explaining services and memberships clearly and confidently
  • Guiding guests toward consistent care
  • Closing memberships and tracking results
  • Answering phones with confidence and energy
  • Following sales processes and conversion metrics

Benefits

  • Bonus based on performance
  • Competitive salary
  • Employee discounts
  • Flexible schedule
  • Free food & snacks
  • Health insurance
  • Opportunity for advancement
  • Training & development
  • Tuition assistance
  • Wellness resources
  • Paid training
  • Complimentary monthly massage
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