GUEST ROOM CONTROLLER

Cactus Petes • Jackpot, NV

40d • Onsite

About The Position

Under close supervision, optimizes the function of the Housekeeping office by providing all facets of clerical support. Works collaboratively with management and team members to ensure that hotel Housekeeping services are delivered in accordance with Cactus Pete’s standards.

Requirements

• Must be able to work a flexible schedule including nights, weekends, holidays and fluctuating days off.
• Prior guest service experience required.
• Must be 21 years of age.

Nice To Haves

• High School Diploma or equivalent preferred.
• General knowledge of Microsoft Word, Excel, and Outlook is preferred.
• Excellent communication and guest service skills are a must; friendly, outgoing and service oriented personality.
• One year of Hotel housekeeping experience or related field preferred.
• Able to work nights, weekends, holidays.
• Valid Driver License preferred.
• Knowledge of hotel service operations preferred.

Responsibilities

• Types memos, letters, reports and materials as assigned by Supervisor.
• Maintains departmental files.
• Designates Guest Room Attendant work assignments.
• Receives incoming calls from guest rooms and dispatches maintenance personnel as required.
• Responsible for computer data entry of all work orders and inspections.
• Maintains lost and found dispatch logs.
• Physically performs key checks and lost key searches.
• Maintains an orderly office work area.
• Organizes supply closet items.
• Maintains message boards in pre-shift area.

Benefits

• wellness programs designed to support our team members' financial, physical, and mental well-being
• day-one medical coverage
• 401(k) matching
• annual performance bonus
• Paid time off is earned according to the local policy and increases with the length of employment.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED