Horseshoe Casino Lake Charles _Guest Room Attendant

The Burks Companies•Westlake, LA

103d•$13 - $13•Onsite

About The Position

The Burks Companies, Inc. (TBC) is seeking energetic, full-time Guest Room Attendants/Housekeepers for a brand-new, fully renovated luxury hotel/casino. This role is crucial in maintaining high standards of cleanliness and appearance for clients' high-profile facilities, ensuring a positive first impression for guests. TBC provides a comprehensive housekeeping training program, necessary tools, supplies, and chemicals to perform the job effectively. The team is diverse, with a strong track record of internal promotions.

Requirements

21 years old or older
Ability to occasionally lift items weighing up to 50 lbs.
Ability to perform general cleaning tasks including bending, kneeling, reaching, and being on your feet for an entire shift.
Customer service skills
Fast, efficient, self-motivated, and eager to do a good job.
Positive, can-do attitude.
Prefers to be on your feet moving around.
Honest and respectful of people's privacy and property.
High School diploma or equivalent is preferred.
Six months previous housekeeping experience is a plus.

Nice To Haves

Previous commercial cleaning or hospitality experience would be a plus!

Responsibilities

Reporting room discrepancies and maintenance problems to the supervisor.
Replacing room amenities, literature, and other items as directed by supervisor and prescribed by brand standards.
Responding promptly to customer needs, requests for service, and assistance.
Responding to special requests from guests.
Observing safety and security procedures.
Reporting potentially unsafe conditions.
Using chemicals and equipment properly.
Wearing gloves while cleaning guest rooms.
Being responsible for any assigned keys and for following key control policies.
Being consistently at work and on time.
Arriving at scheduled meetings and appointments on time.
Meeting the demands of the industry with regard to working holidays and weekends.