Guest Room Attendant | Hampton Inn Taos

SHANER•Taos, NM

7h•Onsite

About The Position

The Guest Room Attendant position at Hampton Inn Taos is responsible for maintaining the cleanliness and standards of the hotel. This role involves cleaning and servicing assigned guest rooms, handling guest complaints to ensure satisfaction, and observing all safety and security procedures. The attendant will also complete deep cleaning tasks as scheduled and perform other duties as assigned. The Hampton Inn Taos is managed by Shaner Hotel Group, a leading hospitality company with a diverse portfolio of properties.

Requirements

Minimum one year cleaning experience; previous hotel experience preferred.
Ability to satisfactorily communicate with guests, management, and co-workers to their understanding.
Knowledge of proper chemical handling.

Nice To Haves

Bilingual English/Spanish a plus.
Knowledge of local activities and attractions appropriate for clientele.

Responsibilities

Be available to work a flexible schedule, including weekends, holidays, and varied shifts.
Handle guest complaints ensuring guest satisfaction.
Maintains standards of quality and cleanliness throughout daily assignments.
Observes all house and safety rules, housekeeping room procedures, and security procedures.
Cleans and services assigned guest rooms by category priority according to franchise and hotel standards.
Returns and restocks cart at end of shift.
Complete additional deep cleaning / seasonal cleaning functions as scheduled.
Other duties as assigned.
Clean guest rooms as assigned, ensuring the hotel's established standards of cleanliness.
Responsible for reporting any maintenance deficiencies and handling guest requests or complaints.
Ensures the confidentiality and security of all guest rooms.