Guest Room Attendant (Part-Time)

Lakeside Hotel CasinoOsceola, IA
Onsite

About The Position

The Guest Room Attendant I is responsible for cleaning, sanitizing, and stocking hotel guest rooms during or following a guest’s stay.

Requirements

  • All Employees must be knowledgeable to all Company policies and procedures, including fire and safety regulations.
  • Sufficient education and literacy needed to identify and read product labels and to communicate with guests about job-related needs.
  • Must be able to effectively communicate in English.
  • Must be able to communicate with managers, other employees and customers.

Nice To Haves

  • Prior hotel experience preferred.
  • Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals preferred.
  • Prefer basic computer skills.

Responsibilities

  • Receive a list of assigned rooms from the Supervisor and prioritizes rooms requesting early cleaning.
  • Checks the inventory of the cleaning cart and adds any necessary supplies.
  • Clean assigned rooms that day, including making bed(s), wiping down furniture, cleaning the restroom, vacuuming the floor, stocking the toiletries, and removing trash.
  • Wipes mirrors and all vanity fixtures down in the bathroom.
  • Check heating and air conditioner thermostat.
  • Makes sure the alarm clock is not on.
  • Check under bed, drawers, and closet for left behind articles and/or trash.
  • Changes sheets and bedding as needed.
  • Cleans and sanitizes toilet – and around bathroom/behind toilet – sanitizes showers and/or tubs – removes all mildew and soap scum.
  • Cleans shower, sink, and fixtures.
  • Removes all hair from the bathroom floor and cleans the bathroom floor with the cleaning agent.
  • Restock all terry, soaps, glasses, and other room amenities.
  • Ensures room meets hotel standards with a final walk around.
  • Notifies maintenance department of needed maintenance or repairs.
  • Takes found items to designated lost and found areas if a guest has checked out.
  • Taking dirty laundry to the laundry room.
  • Keeping housekeeping cart stocked and organized.
  • Communicating with the Supervisor when guests' needs arise.
  • Accommodating guest requests as needed.
  • Cleaning lobby and common areas.
  • Deliver and retrieve items on loan to guests, e.g., iron and ironing boards.
  • Ensure security of guest rooms and privacy of guests.
  • Understanding proper chemical use and sanitization procedures.
  • Other duties may be assigned.
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