About The Position

Shaner Hotels has an amazing opportunity at our 72 room Hampton Inn & Suites in State College at Williamsburg Square. Our Colonial-style hotel has the old-world feel of the Revolutionary period yet boasts modern amenities and a convenient location near almost everywhere you want to be in town. Headed to Penn State? The campus is just a mile away. Want to explore downtown State College? It’s just four miles from our front door.

Requirements

  • Minimum one year cleaning experience; previous hotel experience preferred.
  • Ability to satisfactorily communicate with guests, management, and co-workers to their understanding.
  • Knowledge of proper chemical handling.

Nice To Haves

  • Bilingual English/Spanish a plus.
  • Knowledge of local activities and attractions appropriate for clientele.

Responsibilities

  • Be available to work a flexible schedule, including weekends, holidays, and varied shifts.
  • Handle guest complaints ensuring guest satisfaction.
  • Maintains standards of quality and cleanliness throughout daily assignments.
  • Observes all house and safety rules, housekeeping room procedures, and security procedures.
  • Cleans and services assigned guest rooms by category priority according to franchise and hotel standards.
  • Returns and restocks cart at end of shift.
  • Complete additional deep cleaning / seasonal cleaning functions as scheduled.
  • Other duties as assigned.
  • Clean guest rooms as assigned, ensuring the hotel's established standards of cleanliness.
  • Responsible for reporting any maintenance deficiencies and handling guest requests or complaints.
  • Ensures the confidentiality and security of all guest rooms.
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