Guest Room Attendant - On Call

San Manuel Band of Mission Indians•Las Vegas, NV

2d•Onsite

About The Position

The Guest Room Attendant works as part of the housekeeping team at the hotel. Job duties involve cleaning up to 15 guest rooms per day. The company is committed to making a work environment where the growth and well-being of our team members is the top priority. At Palms Casino Resort and Palms Place, we believe our Team Members are the heart of our success. Every role plays a role in creating unforgettable experiences for our guests. We provide competitive pay, benefits, and programs that help you learn and grow. Guided by our values: Integrity, Humility, Unity, Respect, and Excellence, we are committed to a workplace where your well-being and career development come first. Join our team and be part of something special!

Requirements

Minimum one-year customer service experience preferred with ability to provide courteous friendly and efficient service to all guests every time is required.
Must be able to get along well with co-workers and work well as a team.
Must always conduct self in a professional manner.
Must be able to meet the attendance guidelines of the job and adhere to all departmental and company policies.
Must possess excellent customer service and communication skills.
Must be able to work any day of the week and any shift.
Must be dressed in issued uniform while on the clock.
Must present a contemporary professional image in compliance with appearance guidelines, as set in the Team Member Handbook policies and procedures.

Nice To Haves

Six months to one-year previous experience as a guest room attendant is preferred.

Responsibilities

Responsible for cleaning up to 15 credits during assigned shift including but not limited to make beds, change bed linen in between guest stays, remove and replace towels and toiletries, dusting furniture, vacuuming, mopping, sanitizing bathrooms and hard surfaces, and kitchenettes.
Clean and maintain work areas.
Complete special projects assigned by floor supervisor and or management.
Offer the hotel guest the best possible service in a courteous and hospitable manner, having knowledge of the hotel, hotel staff and services including hours of operation, and guestrooms including location, views, amenities, knowledge of the surrounding area.
Report any damages or repairs and maintenance needed to the supervisor.
Report all lost & found items to supervisor.
Ensure security of guest rooms and privacy of guests
Perform other duties as assigned by management.