Guest Room Attendant | Fairfield Inn Harrisburg International Airport
About The Position
Shaner Hotels has an exciting opportunity at our Fairfield Inn & Suites Harrisburg Airport Hershey Area. Conveniently located adjacent to the terminal at Harrisburg International Airport, our hotel offers the perfect opportunity to begin or grow your hospitality career in Central Pennsylvania. Featuring 123 spacious guest rooms, our property is the closest hotel to the airport, providing exceptional convenience for both business and leisure travelers. Guests enjoy a variety of amenities, including complimentary breakfast, a fitness center, flexible meeting space, and an inviting lobby lounge serving lunch, dinner, and handcrafted cocktails. With a commitment to outstanding service and guest satisfaction, the Fairfield Inn & Suites Harrisburg Airport Hershey Area provides a welcoming environment where associates can develop their skills and build a rewarding career. If you're passionate about hospitality and enjoy creating memorable guest experiences, join the team at Fairfield Inn & Suites Harrisburg Airport Hershey Area and become part of the Shaner Hotels family.
Requirements
- Minimum one year cleaning experience; previous hotel experience preferred.
- Ability to satisfactorily communicate with guests, management, and co-workers to their understanding.
- Knowledge of proper chemical handling.
Nice To Haves
- Bilingual English/Spanish a plus.
- Knowledge of local activities and attractions appropriate for clientele.
Responsibilities
- Handle guest complaints ensuring guest satisfaction.
- Maintains standards of quality and cleanliness throughout daily assignments.
- Observes all house and safety rules, housekeeping room procedures, and security procedures.
- Cleans and services assigned guest rooms by category priority according to franchise and hotel standards.
- Returns and restocks cart at end of shift.
- Complete additional deep cleaning / seasonal cleaning functions as scheduled.
- Other duties as assigned.
- Clean guest rooms as assigned, ensuring the hotel's established standards of cleanliness.
- Responsible for reporting any maintenance deficiencies and handling guest requests or complaints.
- Ensures the confidentiality and security of all guest rooms.
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
