Guest Room Attendant - Suites

Oxford Suites & HotelsBellingham, WA
$19 - $20Onsite

About The Position

At The Oxford Collection of Hotels, we don’t just provide jobs—we cultivate careers in a culture that values innovation, teamwork, and personal growth. As a rapidly growing and progressive hospitality company, we recognize that our employees are the key to our success. We foster a supportive, inclusive, and dynamic work environment where every team member is empowered to excel. We’re looking for passionate, guest-focused individuals to join our team! Whether you're starting your hospitality career or bringing years of experience, if you thrive in a fast-paced, people-first environment, we’d love to meet you.

Requirements

  • Proof of eligibility to work in the United States
  • Reliable transportation to and from work
  • Ability to work a flexible schedule including evening, weekends and holidays
  • Reliable and consistent attendance
  • Must be able to perform simple grasping, fine manipulation, and repetitive hand and arm movements frequently
  • Must be able to lift 50 pounds occasionally and often exert up to 20 pounds of force to push, pull, carry, lift or otherwise move objects
  • Must be able to bend, squat, crawl, kneel, push, pull, and walk on uneven surfaces on an occasional basis
  • While primarily an indoor job, must be able to walk outside in a variety of weather conditions (rain, wind, snow, heat)
  • Must be able to climb stairs both inside and outside and frequently lift 20 lbs. and occasionally up to 50 lbs.

Nice To Haves

  • High School Diploma or GED preferred
  • Hospitality / hotel work experience preferred
  • Housekeeping experience preferred

Responsibilities

  • Thoroughly clean and restock assigned guestrooms. This includes completing all pre-clean duties, including but not limited to guest supplies, cleaning supplies, and linen for housekeeping cart setup
  • Perform cleaning duties such as vacuuming, dusting, mopping, changing linens, removing trash, and dirty linens
  • Change and replenish bed linens, towels, and guest amenities as needed
  • Perform deep cleaning tasks as required
  • Stock, maintain, and transport housekeeping supply carts daily
  • Dispose of trash and recyclables appropriately
  • Keep all hallways, public areas, and closets neat and clean
  • Prepare the housekeeping cleaning cart for the next day’s use and report any guest-borrowed items to the housekeeping supervisor
  • Perform all tasks in compliance with federal, state, and local food safety and sanitation requirements and Oxford Collection of hotels safety standards and security procedures.
  • Be knowledgeable about and able to respond to emergency situations.
  • Report any maintenance repairs needed immediately to their supervisor or General Manager.
  • Always provide a high level of customer service, taking time with our guests to ensure every aspect of their stay is up to expectations
  • Interact and acknowledge guests
  • Identify issues and resolve problems
  • Maintain integrity, confidentiality, and sensitivity when working with both internal and external guests
  • Respond to special guest requests in a timely, friendly, and efficient manner
  • Reporting lost and found items in a timely manner and following lost and found procedures
  • Reporting maintenance issues in a timely manner
  • Communicate effectively with all hotel staff to ensure the smooth delivery of services
  • Complete a daily activity log with pertinent shift information for co-workers and leadership team
  • Adhere to attendance policies and maintain regular availability for scheduled shifts
  • Other duties as assigned

Benefits

  • Competitive pay and performance-based incentives
  • Medical, dental, and vision coverage for peace of mind
  • 401(k) with profit sharing to invest in your future
  • Generous paid time off so you can recharge
  • Exclusive discounts at our properties—because you deserve great getaways, too!
  • Ongoing training, leadership development, and career growth opportunities
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