Guest Relations Representative (Part-time, Varied shift)
About The Position
This Guest Relation position requires superior communication and interpersonal skills. Exhibit proper telephone etiquette. Be able to complete reception routine accurately identifying patients with multiple means of identifiers. Presentable and well mannered. Genuine care for growth and improvement. Bilingual required must be able to speak English and Spanish fluently. The Guest Relations Rep. responsible for providing a warm and friendly welcome. The person filling position must have a passion for guest service and ensure that guest and patients are kept updated of wait time (if necessary), observes and respect the privacy and confidentiality of patient while maintaining professionalism and a smile at all times. The Guest Relations Rep is key to being able to assist with information and to alleviate any anxiety or frustration that people may experience as they enter HUMC. This position requires extraordinary customer service skills and pay close attention to detail and commitment to teamwork. Because the Guest Relations Rep is the customer’s initial contact with HUMC he/she must at all times convey and optimistic, devoted and constructive image of HUMC.
Requirements
- High School Graduate
- Relevant experience preferred
- Basic computer knowledge & typing/keyboard skills
- Excellent customer service and communication skills
- Bilingual required (English and Spanish fluently)
Responsibilities
- Providing a warm and friendly welcome.
- Ensuring that guests and patients are kept updated of wait time (if necessary).
- Observing and respecting the privacy and confidentiality of patients while maintaining professionalism and a smile at all times.
- Assisting with information and alleviating any anxiety or frustration that people may experience as they enter HUMC.
- Paying close attention to detail and commitment to teamwork.
- Conveying an optimistic, devoted, and constructive image of HUMC at all times.
Benefits
- Competitive compensation based on experience and qualifications
- Comprehensive health, dental, and vision insurance
- 401K, Retirement savings plan with employer contribution
- Generous Paid Time Off (PTO) and paid holidays
- Tuition Reimbursement
- Opportunities for professional growth, development, and continuing education
- Employee wellness programs and resources
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
