Guest Relations Associate - Ball Memorial Full Time
IU Health•Muncie, IN
•Onsite
About The Position
Sets the tone for an exceptional experience by welcoming all guests to our organization in a friendly, helpful manner. Serves as an information resource by answering questions, providing accurate up-to-date information and giving directions to areas within the hospital and any adjoining medical facilities. Responsible for being a culture champion by embracing and demonstrating the mission and vision of the organization. Requires a concierge level customer service attitude.
Requirements
- Ability to provide wheelchair assistance for individuals of various sizes is essential
- Customer Service experience
- High School Diploma/GED required.
Nice To Haves
- Previous concierge level customer service experience preferred.
- Previous healthcare experience involving patient/public contact preferred.
Responsibilities
- Excellent Customer Service
- Clear Communication for directions
- Basic Computer skills
- Efficiently transporting patient and family members to destinations throughout the hospital in a wheelchair
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
