Guest Relations Associate (Full-time)

Excel at Woodbury for Rehab and Nursing•Woodbury, NY

1d•Onsite

About The Position

Excel at Woodbury for Rehabilitation and Nursing has an opportunity for a Full-time Guest Relations Associate to join our growing team. Located in Nassau County. We offer staff-friendly strategies, and a team-oriented approach to make sure our staff is well-trained, well-looked after, and superbly appreciated.

Requirements

Must be able to multi-task effectively.
Excellent communication and customer service skills required.
Must be approachable and friendly.
Comfortable answering phones

Nice To Haves

Healthcare experience preferred.

Responsibilities

Greets patients upon admission to make them feel special and welcomed.
Answer phone calls
Work the reception desk as needed
Must be positive and encouraging with a professional demeanor.
Is understanding, attentive and anticipates patients’ needs, while taking ownership of getting things done.
Demonstrates awareness of and sensitivity to patients’ rights and maintains patient confidentiality at all times.
Maintains cooperative and respectful working relationships and supports staff in the performance of their duties.
Distributes water pitchers to patients daily and refreshes pitchers throughout the day.