guest lead

stand out for good • Center Valley, PA

4d • Onsite

About The Position

Altar'd State is a rapidly growing women's fashion brand with over 130 locations. The company emphasizes a welcoming environment, thoughtful products, and a commitment to giving back. The Guest Lead, reporting to Store Leadership, is responsible for achieving store goals through exceptional guest service, maintaining visual presentations, associate development, and operational compliance.

Requirements

• Must be at least 20 years of age
• Previous retail experience preferred
• Physical ability to perform tasks, which could require prolonged standing, sitting, reaching, kneeling and/or squatting frequently.
• May be required to occasionally climb ladders, climb and descend stairs frequently, depending on location.
• Must be able to lift and carry 30 pounds regularly without assistance.

Responsibilities

• Consistently delivers an exceptional guest experience
• Consistently adheres to Altar'd State's guest service standards
• Acts as a positive role model, contributes to a culture of teamwork
• Coaches associates on guest interactions, recognizes great performance
• Demonstrates accountability and ownership of behaviors and results
• Embraces feedback and uses it to drive positive change
• Embraces change, leads through conflict and treats others with respect
• Maintains a clean and presentable store environment
• Assists in the construction of merchandising and window displays
• Represents the brand well by adhering to dress and grooming standards
• Completes opening/closing procedures as directed by management
• Adheres to loss prevention policies and procedures
• Participates in walk-throughs, communicates successes and opportunities
• Serves as leader on duty as needed
• Adheres to organizational Code of Conduct

Benefits

• Competitive base pay
• Paid Volunteer Time
• Paid Time Off
• Generous associate discount
• 401k with company match
• Advancement opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed